Terms of Service
Last updated: September 3, 2025
1. Agreement
These Terms of Service ("Terms") govern your use of gopilgrim.org and the Pilgrim research assistant platform (the "Service"), operated by Pilgrim, Inc. ("the Company") (3150 18th Street, Suite 300, San Francisco, CA 94110). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Pilgrim provides an AI-powered research workspace that collects and organizes source documents, stores your annotations, and generates synthesis outputs and first drafts. These Terms govern all use of the Service regardless of whether you are on the Free plan, the Scholar plan, or the Team plan.
2. Use of the Service
- You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service.
- You agree not to use the Service for unlawful purposes, to interfere with its operation, or to attempt to gain unauthorized access to systems or data.
- You may not scrape, reverse-engineer, or copy the Service except as permitted by applicable law.
- You agree not to submit source materials that infringe third-party intellectual property rights or that you are not authorized to process through a third-party AI tool.
3. Intellectual Property
The Service, including all software, interface design, synthesis engine components, logos, and documentation, is owned by the Company or its licensors and is protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to access the Service for its intended purpose of research assistance and knowledge work.
You retain ownership of any source documents you upload and any synthesis outputs the platform generates at your direction. The Company does not claim ownership of your research materials or your drafts.
4. User Content
You are responsible for the source documents, annotations, notes, and other content you submit through the Service. You represent that you have all necessary rights to upload and process such materials, and that doing so does not violate applicable law or any third-party agreement. You grant the Company a limited license to use, store, and process your content as necessary to provide the Service, operate the research workspace, and generate synthesis outputs at your direction. This license does not extend to training Pilgrim's language models on your individual research content without your explicit written consent.
5. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SYNTHESIS OUTPUTS AND DRAFT CONTENT GENERATED BY THE SERVICE ARE AI-ASSISTED AND MAY CONTAIN ERRORS OR OMISSIONS; YOU ARE RESPONSIBLE FOR REVIEWING AND VERIFYING ANY OUTPUT BEFORE RELYING ON IT.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) USD $100 OR (B) THE AMOUNT YOU PAID TO THE COMPANY IN THE THREE MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.
7. Indemnification
You agree to defend, indemnify, and hold harmless the Company from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party right, including intellectual property rights in the source materials you upload.
8. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service ends. If you close your account voluntarily, we will delete your workspace content within 60 days as described in our Privacy Policy. Sections that by their nature should survive termination will survive (including Sections 3, 5, 6, 7, 9, and 10).
9. Governing Law; Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.
Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.
Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in California, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.
Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in California, USA for intellectual-property infringement or unauthorized access to the Service.
10. Changes to These Terms
We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date and notice within the Service or by email. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.
11. Contact
Pilgrim, Inc.3150 18th Street, Suite 300
San Francisco, CA 94110
Email: [email protected]
Phone: +1 (415) 610-0201